Exchanges & Returns

 

EXCHANGES & RETURNS POLICY

  • You must notify customer service in writing of your wish to exchange or refund your order. Please enclose the order confirmation as proof.
  • Returns must be sent back to us within 30 days of receiving your order.
  • All items must be returned unused, in their original condition and packaging otherwise your return may not be accepted.
  • We are not responsible for returned orders lost in transit. We recommend that you send the shipment back to us by registered post and retain your proof of posting. We cannot be liable to issue a refund or exchange if you do not follow this policy.
  • Please note that we are only able to offer size exchanges based on stock availability. In case the substitute size is not in stock, we will contact you to confirm a refund. If you wish to exchange your item for an alternative style, we suggest that you return it and purchase the new item separately on our website.
  • For any queries regarding our exchanges & returns policy, please Contact Us

CANCELLATION POLICY

  • We try to dispatch items as soon as they're ready to ensure it reaches you as quickly as possible. If the order has not been dispatched, we will provide you with a refund. Unfortunately, this means that it is not possible to add to, amend or cancel an order once it is out for delivery. Your purchases can be returned for a refund or exchange within 30 days.

REFUND POLICY

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
  • Sale items (if applicable) - only regular priced items may be refunded, unfortunately sale items cannot be refunded.
  • If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank, there is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please Contact Us
    Size Guide

     

      BRAS (US) 

    XS/S 32AA 32A 32B 32C 34A 34B
    M 32D 34C 34D 36A 36B 36C
    L 32DD 34DD 36D 36DD

     

    PANTIES

     SIZE HIP (in) HIP (cm) US UK EU
    XS/S 34-36 86.36-91.44 0-4 6-8 34-36
    M 37-38.5 93.98-97.79 6-8 10-12 38-40
    L 39.5-41 100.33-104.14 10-12 14-16 42-44

    NOTE: Please check your hip measurement prior to placing your order.

     

    HIP MEASUREMENT

    With measuring tape:  stand on a level surface with feet together. Measure around the fullest part of your hips (approximately 7"-9" below waistline), keeping tape parallel with the floor.
    Without measuring tape:  if you don't have a measuring tape, look for flexible materials like string or yarn. Wrap it around the fullest point of your hips and measure the length of the string or yarn against a yardstick or a ruler.

     

    INTERNATIONAL BRA SIZING

    US UK EU FR  AUS
    32A 32A 70A 85A 10A
    32B 32B 70B 85B 10B
    32C 32C 70C 85C 10C
    32D 32D 70D 85D 10D
    32DD 32DD 70E 85E 10DD
    34A 34A 75A 90A 12A
    34B 34B 75B 90B 12B
    34C 34C 75C 90C 12C
    34D 34D 75D 90D 12D
    34DD 34DD 75E 90E 12DD
    36A 36A 80A 95A 14A
    36B 36B 80B 95B 14B
    36C 36C 80C 95C 14C
    36D 36D 80D 95D 14D
    36DD 36DD 80E 95E 14DD